Consumers

New year, new job? Beware of scammers

Jobseekers are being urged to watch out for scammers, with new Scamwatch figures revealing Australians lost over $8.7 million to recruitment scams in 2022.

The ACCC’s Scamwatch is warning young people in particular, to protect their personal information when applying for jobs and to beware of job offers made through social media platforms or messaging services such as Whatsapp.

ACCC holiday operations

As the ACCC will have limited operations during the Christmas and New Year period, we wanted to provide you with details of arrangements over the break.

ACCC offices: Our offices will be closed from 12 pm, Friday 23 December 2022 until 9am, Tuesday 3 January 2023.

Florists remove misleading ‘local business’ representations from webpages

United Florists Pty Ltd trading as Lily’s Florist and Elysium Marketing Pty Ltd, a related body corporate, have each provided a court-enforceable undertaking to the ACCC in relation to misleading representations that Lily’s Florist was a local florist. 

United Florists has admitted that it made misleading representations that Lily’s Florist was a local florist or had a physical presence in a particular suburb, town or location when in fact Lily’s Florist is an online florist which employs an outsourcing model, fulfilling orders via third-party florists.  

Feedback sought on ways to smother fire risks linked to lithium-ion batteries

The ACCC is seeking input on ways to reduce the significant fire and safety risks associated with lithium-ion batteries, which can overheat or explode, particularly when used, charged or stored incorrectly.

An issues paper published today, will help the ACCC to better understand the risks posed by lithium-ion batteries and inform recommendations to reduce the chances of fires, injuries and property damage.

Supermarkets can cooperate in Soft Plastics Taskforce after REDcycle pauses recycling program

Major supermarket retailers will form part of a Soft Plastics Taskforce to explore solutions to address the immediate effects of REDcycle suspending its return-to-store soft plastics recovery program, following a conditional ACCC interim authorisation.

Coles, Woolworths and ALDI lodged an urgent application for interim authorisation last week.

ACCC warns consumers about potentially deadly solar batteries

Scam warning: Be aware that scammers may use this media release about this recall to elicit personal information or money from you. The ACCC would never ask for your details or payment. Never give personal information or money to anyone contacting you out of the blue and never give access to your computer or bank account. If you have given information to a scammer or lost money, contact your bank immediately. Report scams to Scamwatch here.

ACCC calls for new competition and consumer laws for digital platforms

The ACCC has recommended a range of new measures to address harms from digital platforms to Australian consumers, small businesses and competition.

The fifth report of the ACCC’s five-year Digital Platform Services Inquiry has proposed that platforms be subject to mandatory dispute resolution processes and stronger requirements for combating scams, harmful apps and fake reviews, among other measures.

Protect yourself from scams after a data breach fact sheet

A simple fact sheet you can use or share with stakeholders and consumers to raise awareness about scams.