Car manufacturers need to step up to meet their consumer guarantee obligations under the Australian Consumer Law (ACL) and stop putting the squeeze on dealers through dealer agreements, policies and procedures, ACCC Chairman Rod Sims told the 2017 Australian Automotive Dealer Association National Dealer Convention in Sydney today.
Submissions in response to the draft report closed on Thursday, 7 September 2017.
The ACCC is conducting a market study of the new car retailing industry. The study has focused on competition and consumer issues that may be present or emerging in the industry.
The round table with invited stakeholders will take place on 25 September 2017.
In June 2016 the ACCC indicated that the market study would examine whether industry practices are consistent with what we would expect from a competitive market.
The ACCC has instituted proceedings in the Federal Court against ticket reseller viagogo AG (Viagogo) alleging it breached the Australian Consumer Law when reselling entertainment, music and live sport tickets from 1 May 2017 to 26 June 2017.
The ACCC alleges that Viagogo made false or misleading representations, and engaged in misleading or deceptive conduct, regarding the price of tickets on its online platform by failing to disclose substantial fees.
Chairman Rod Sims outlines the role of the regulator in a changing economy, including recent actions the ACCC has taken on infrastructure pricing, against cartel conduct and to improve consumer protection.
Do you know when you can safely make a claim that your product was ‘made in’ a particular country? Don’t get caught out! Watch this video to ensure your claim won’t raise concerns under the Australian Consumer Law.