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  1. Ban on excessive surcharging by large businesses starts today

    1 September 2016 - on charging consumers excessive payment surcharges, which commences today. “The new law limits the amount a large business can … large businesses to review their pricing practices. We expect to see a move from flat-fee surcharges for purchasing items like flights, towards percentage-based or capped surcharges. The ACCC is aware that some event ticketing companies …
  2. Garuda ordered to pay $19 million for price fixing

    30 May 2019 - for colluding on fees and surcharges for air freight services. The penalties follow the ACCC’s court action against a global air … to agreements that fixed the price of security and fuel surcharges, as well as a customs fee from Indonesia. It was ordered to pay $15 million . A further $4 million was ordered for the imposition and level of insurance and fuel surcharges from Hong …
  3. Rules for gift cards

    1 October 2019 - stolen or damaged are payment surcharges . The post-supply fees requirements do not apply to gift cards that are supplied …
  4. ACCC to commence excessive surcharge compliance role on 1 September 2016

    26 May 2016 - 26 May 2016 The Australian Competition and Consumer Commission will begin enforcing the ban on excessive surcharges … Standard which relates to surcharges by merchants when charging customers for the use of a credit or debit card. Surcharges … will limit the amount businesses can surcharge customers for use of payment methods such as most credit and debit cards …
  5. ACCC acknowledges GrainCorp’s removal of outload fee surcharge

    20 December 2016 - 20 December 2016 The Australian Competition and Consumer Commission has ended its investigation into a surcharge … facilities to rival port terminals. The ACCC had been investigating whether the imposition of the surcharge increased the cost … operations, the ACCC was concerned that the surcharge could affect competition along grain supply chains, particularly at a time …
  6. Air NZ penalised $15 million for price fixing

    27 June 2018 - to fix the price of fuel and insurance surcharges on air freight services from Hong Kong, and insurance and security charges … said. The Court ordered Air NZ to pay a pecuniary penalty of $11.5 million for price fixing in relation to fuel surcharges … to the insurance and security surcharge from Singapore to Australia. “This decision sends a strong warning to overseas and domestic …
  7. Cartels case studies & legal cases

    10 August 2020 - to investigate claims that many major airlines had colluded in the setting of their fuel and security surcharges. German carrier …
  8. Small business in focus - 1 July to 31 December 2017 ( PDF 308.98 KB )

    22 January 2018 - Excessive payment surcharging The ban on excessive surcharges, which already applied to large businesses, was extended to small … charging four customers’ excessive surcharges when they made either credit or debit card payments. Dr Michael Schaper In May … and the dairy industry Payment surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses …
  9. Small business in focus - 1 January to 30 June 2018 ( PDF 453.54 KB )

    28 August 2018 - surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses Franchising: what you need to know … https://www.accc.gov.au/publications/payment-surcharges-only-charge-what-it-costs-you https://www.accc.gov.au/publications/unfair-contract-terms-new-protection-for-small-businesses …
  10. ACCC appeal upheld in air cargo case

    21 March 2016 - in by PT Garuda Indonesia Ltd (Garuda) and Air New Zealand Ltd (Air NZ) relating to the imposition of agreed surcharges … relating to the imposition of air cargo surcharges on cargo sent to Australia,” ACCC Chairman Rod Sims said. “Although … this decision is significant because it confirms the ACCC’s view that the conduct by the airlines in fixing air cargo surcharges