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  1. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …
  2. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  3. Small business urged to review their payment surcharges

    3 July 2017 - 3 July 2017 The ACCC is urging small business owners to start preparing now for the ban on excessive payment surcharges … year. “Small businesses that choose to impose payment surcharges should review their surcharge levels to ensure … if your cost of acceptance for Visa Credit is one per cent you can only surcharge one per cent on Visa credit card payments …
  4. Excessive payment surcharge ban

    31 August 2017 - surcharges for using certain types of EFTPOS, Mastercard, Visa and American Express cards to make payments. The excessive surcharging ban has applied to large businesses since September last year and now extends to all businesses that are either based in Australia or use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments …
  5. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  6. Consumers

    28 June 2017 - Featured topics Person using a tablet to shop online Credit, debit & prepaid card surcharges A new ban stops businesses from charging payment surcharges on credit, debit and prepaid card payments that are excessive. Protecting yourself from scams Scammers know how to press your buttons to get what they want. One of the best ways to combat this is to stay one step …
  7. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  8. Ban on excessive payment surcharging

    26 May 2016 - The Competition and Consumer Amendment (Payment Surcharges)  Act 2016 commenced on 25 February 2016. The Act inserts a new part into the Competition and Consumer Act 2010 (CCA) which bans excessive payment surcharges. On 26 May 2016 the RBA published its Standard which relates to surcharges by merchants when charging customers for the use of a credit or debit card …
  9. Publications

    3 November 2017 - as ‘free range’. 6 February 2018 Payment surcharges - only charge what it costs you Payment surcharges - only charge what it costs you Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. 24 January 2018 Small business in focus - 1 July to 31 December 2017 Small business in focus …
  10. Ban on excessive surcharging by large businesses starts today

    1 September 2016 - on charging consumers excessive payment surcharges, which commences today. “The new law limits the amount a large business can … large businesses to review their pricing practices. We expect to see a move from flat-fee surcharges for purchasing items like flights, towards percentage-based or capped surcharges. The ACCC is aware that some event ticketing companies …