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  1. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  2. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  3. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …
  4. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  5. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  6. Air NZ penalised $15 million for price fixing

    27 June 2018 - to fix the price of fuel and insurance surcharges on air freight services from Hong Kong, and insurance and security charges … said. The Court ordered Air NZ to pay a pecuniary penalty of $11.5 million for price fixing in relation to fuel surcharges … to the insurance and security surcharge from Singapore to Australia. “This decision sends a strong warning to overseas and domestic …
  7. Small business in focus - 1 July to 31 December 2017 ( PDF 308.98 KB )

    22 January 2018 - Excessive payment surcharging The ban on excessive surcharges, which already applied to large businesses, was extended to small … charging four customers’ excessive surcharges when they made either credit or debit card payments. Dr Michael Schaper In May … and the dairy industry Payment surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses …
  8. Small business in focus - 1 January to 30 June 2018 ( PDF 453.54 KB )

    28 August 2018 - surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses Franchising: what you need to know … https://www.accc.gov.au/publications/payment-surcharges-only-charge-what-it-costs-you https://www.accc.gov.au/publications/unfair-contract-terms-new-protection-for-small-businesses …
  9. Deliver priority consumer law outcomes: Actions undertaken to achieve our purpose

    18 October 2018 - Code of Conduct, new unfair contract terms laws and compliance with excessive payment surcharge laws scam disruption other … the recent ACL review. Excessive payment surcharges ban In 2017–18 the ACCC continued priority work to enforce the ban on excessive payment surcharges on debit and credit cards. The ban applied to large businesses in Australian from 1 September 2016 …
  10. Stopping anti-competitive conduct: Actions undertaken to achieve our purpose

    18 October 2018 - of surcharges on air cargo services. PZ Cussons Australia Pty Ltd (appeal) Conduct commenced jurisdiction 20 February 2018 Full … of surcharges on air cargo services. Australian Egg Corporation Ltd (AECL) and others Conduct commenced concluded jurisdiction …