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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Red Balloon pays penalty for excessive payment surcharges

    17 November 2017 - infringement notices by the ACCC for alleged breaches of the new excessive payment surcharges laws in the Competition and Consumer … surcharges in respect of payments they made by MasterCard credit, Visa credit, Visa debit and MasterCard debit respectively. “Red Balloon was charging these customers more than allowed under the law prohibiting excessive payment surcharges on card …
  5. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …
  6. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  7. Small business urged to review their payment surcharges

    3 July 2017 - 3 July 2017 The ACCC is urging small business owners to start preparing now for the ban on excessive payment surcharges … year. “Small businesses that choose to impose payment surcharges should review their surcharge levels to ensure … if your cost of acceptance for Visa Credit is one per cent you can only surcharge one per cent on Visa credit card payments …
  8. Excessive payment surcharge ban

    31 August 2017 - surcharges for using certain types of EFTPOS, Mastercard, Visa and American Express cards to make payments. The excessive surcharging ban has applied to large businesses since September last year and now extends to all businesses that are either based in Australia or use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments …
  9. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  10. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …