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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  5. Small business urged to review their payment surcharges

    3 July 2017 - 3 July 2017 The ACCC is urging small business owners to start preparing now for the ban on excessive payment surcharges … year. “Small businesses that choose to impose payment surcharges should review their surcharge levels to ensure … if your cost of acceptance for Visa Credit is one per cent you can only surcharge one per cent on Visa credit card payments …
  6. Excessive payment surcharge ban

    31 August 2017 - surcharges for using certain types of EFTPOS, Mastercard, Visa and American Express cards to make payments. The excessive surcharging ban has applied to large businesses since September last year and now extends to all businesses that are either based in Australia or use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments …
  7. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  8. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  9. Small business in focus - 1 July to 31 December 2017 ( PDF 308.98 KB )

    22 January 2018 - Excessive payment surcharging The ban on excessive surcharges, which already applied to large businesses, was extended to small … charging four customers’ excessive surcharges when they made either credit or debit card payments. Dr Michael Schaper In May … and the dairy industry Payment surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses …
  10. Small business in focus - 1 January to 30 June 2018 ( PDF 453.54 KB )

    28 August 2018 - surcharges—only charge what it costs you Unfair contract terms: New protection for small businesses Franchising: what you need to know … https://www.accc.gov.au/publications/payment-surcharges-only-charge-what-it-costs-you https://www.accc.gov.au/publications/unfair-contract-terms-new-protection-for-small-businesses …