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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Fines & penalties

    2 July 2020 - Consumer Law Penalties for Non Compliance Franchising and Horticulture Codes Payment surcharges More information Definitions … for individual and other entity). Payment surcharges If we believe that a business has charged a payment surcharge which … of consumers who have been charged an excessive surcharge, as well as seek injunctions and various non-punitive orders (including …
  5. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  6. Displaying prices

    24 September 2019 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored in. However, the menu must include …
  7. Ban on excessive surcharging by large businesses starts today

    1 September 2016 - on charging consumers excessive payment surcharges, which commences today. “The new law limits the amount a large business can … large businesses to review their pricing practices. We expect to see a move from flat-fee surcharges for purchasing items like flights, towards percentage-based or capped surcharges. The ACCC is aware that some event ticketing companies …
  8. Garuda ordered to pay $19 million for price fixing

    30 May 2019 - for colluding on fees and surcharges for air freight services. The penalties follow the ACCC’s court action against a global air … to agreements that fixed the price of security and fuel surcharges, as well as a customs fee from Indonesia. It was ordered to pay $15 million . A further $4 million was ordered for the imposition and level of insurance and fuel surcharges from Hong …
  9. Rules for gift cards

    1 October 2019 - stolen or damaged are payment surcharges . The post-supply fees requirements do not apply to gift cards that are supplied …
  10. Small business contacts up 30 per cent

    22 January 2018 - including competition law reform, the ban on excessive payment surcharges and the new laws for unfair contract terms. “Many … breaches of the new excessive payment surcharges laws. The ACCC took court action against JJ Richards & Sons Pty Ltd …