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  1. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  2. Payment surcharges - only charge what it costs you

    24 January 2018 - Published: 24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  3. Lloyds Auctioneers pays penalty for excessive payment surcharges

    17 October 2018 - issued three infringement notices for alleged breaches of the excessive payment surcharges law. From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased. The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those …
  4. Correction: Cruisin Motorhomes pays penalty for excessive payment surcharges

    17 July 2018 - an infringement notice for an alleged breach of the excessive payment surcharge laws in the Competition and Consumer Act 2010 … surcharge, despite the cost of processing the payment ranging from 0.41 to 1.48 per cent. The excess payment surcharge laws … of acceptance for MasterCard debit is 0.41 per cent, a business can only add a surcharge of 0.41 per cent for customers who pay …
  5. Payment surcharges – only charge what it costs you ( PDF 175.71 KB )

    24 January 2018 - Format(s): 1193_Payment surcharges_FA_web03.pdf Payment surcharges – only charge what it costs you …
  6. ACCC takes action against Europcar for excessive card payment surcharges

    25 July 2018 - for allegedly charging excessive credit and debit card payment surcharges, in breach of the Competition and Consumer Act 2010 … above what it cost Europcar to accept those payments. The ACCC also alleges excessive payment surcharges were imposed … charged surcharges of up to 1.43 per cent, although the rates varied over time and by the type of card. The ACCC alleges …
  7. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …
  8. Air NZ penalised $15 million for price fixing

    27 June 2018 - to fix the price of fuel and insurance surcharges on air freight services from Hong Kong, and insurance and security charges … said. The Court ordered Air NZ to pay a pecuniary penalty of $11.5 million for price fixing in relation to fuel surcharges … to the insurance and security surcharge from Singapore to Australia. “This decision sends a strong warning to overseas and domestic …
  9. Small business contacts up 30 per cent

    22 January 2018 - including competition law reform, the ban on excessive payment surcharges and the new laws for unfair contract terms. “Many … breaches of the new excessive payment surcharges laws. The ACCC took court action against JJ Richards & Sons Pty Ltd …
  10. Working with partners: Actions undertaken to achieve our purpose

    18 October 2018 - Surcharges) Act 2015 On 1 September 2017 the excessive payment surcharge ban was applied to all businesses across Australia … and prepaid), Visa (credit, debit and prepaid) and American Express cards issued by Australian banks. The excessive surcharging ban … or that use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments. The ACCC …