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  1. Prices, surcharges & receipts

    23 June 2016 - a payment surcharge that is excessive. Make sure you keep a copy of your receipt or some other proof of purchase in case … Credit, debit & prepaid card surcharges A new ban stops businesses from charging payment surcharges on credit, debit … necessary. Prices, surcharges & receipts …
  2. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  3. Ban on excessive payment surcharging

    26 May 2016 - The Competition and Consumer Amendment (Payment Surcharges)  Act 2016 commenced on 25 February 2016. The Act inserts a new part into the Competition and Consumer Act 2010 (CCA) which bans excessive payment surcharges. On 26 May 2016 the RBA published its Standard which relates to surcharges by merchants when charging customers for the use of a credit or debit card …
  4. Ban on excessive surcharging by large businesses starts today

    1 September 2016 - on charging consumers excessive payment surcharges, which commences today. “The new law limits the amount a large business can … large businesses to review their pricing practices. We expect to see a move from flat-fee surcharges for purchasing items like flights, towards percentage-based or capped surcharges. The ACCC is aware that some event ticketing companies …
  5. ACCC to commence excessive surcharge compliance role on 1 September 2016

    26 May 2016 - 26 May 2016 The Australian Competition and Consumer Commission will begin enforcing the ban on excessive surcharges … Standard which relates to surcharges by merchants when charging customers for the use of a credit or debit card. Surcharges … will limit the amount businesses can surcharge customers for use of payment methods such as most credit and debit cards …
  6. ACCC acknowledges GrainCorp’s removal of outload fee surcharge

    20 December 2016 - 20 December 2016 The Australian Competition and Consumer Commission has ended its investigation into a surcharge … facilities to rival port terminals. The ACCC had been investigating whether the imposition of the surcharge increased the cost … operations, the ACCC was concerned that the surcharge could affect competition along grain supply chains, particularly at a time …
  7. ACCC appeal upheld in air cargo case

    21 March 2016 - in by PT Garuda Indonesia Ltd (Garuda) and Air New Zealand Ltd (Air NZ) relating to the imposition of agreed surcharges … relating to the imposition of air cargo surcharges on cargo sent to Australia,” ACCC Chairman Rod Sims said. “Although … this decision is significant because it confirms the ACCC’s view that the conduct by the airlines in fixing air cargo surcharges
  8. Small Business in Focus 12 - 1 January to 30 June 2016 ( PDF 355.64 KB | DOC 231.5 KB )

    26 July 2016 - the unit and upcoming workshops is available at www.accc.gov. au/agriculture. Excessive payment surcharging Do you charge your customers a surcharge when they use a credit or debit card? Earlier in the year, the Competition and Consumer Act was amended to ban excessive payment surcharges by merchants when charging customers for the use of a credit or debit card. The Reserve …
  9. Small business concerns continue to rise

    26 July 2016 - said. “Concerns about changes to new credit card surcharging laws in September, and new changes to the ACL that will extend … from the Small Business community." The ACCC has prepared advice for small business on the new credit card surcharging laws ( Excessive payment surcharges ) and new Unfair Contract Term protections ( Business-to-business unfair contract terms ). Small …
  10. Dr David Glance ( PDF 126.79 KB )

    9 September 2016 - by the customer when they are already paying for credit cards, and in many cases already paying surcharges faced by merchants. Worse … interchange fees and surcharge fees. A full discussion of this area is beyond the scope of this submission but it is worth … is rapidly disappearing, and with it the rationale espoused by the RBA amongst others for 10 merchants imposing surcharges