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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  5. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  6. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  7. Garuda ordered to pay $19 million for price fixing

    30 May 2019 - for colluding on fees and surcharges for air freight services. The penalties follow the ACCC’s court action against a global air … to agreements that fixed the price of security and fuel surcharges, as well as a customs fee from Indonesia. It was ordered to pay $15 million . A further $4 million was ordered for the imposition and level of insurance and fuel surcharges from Hong …
  8. Ban on excessive surcharging by large businesses starts today

    1 September 2016 - on charging consumers excessive payment surcharges, which commences today. “The new law limits the amount a large business can … large businesses to review their pricing practices. We expect to see a move from flat-fee surcharges for purchasing items like flights, towards percentage-based or capped surcharges. The ACCC is aware that some event ticketing companies …
  9. Small business contacts up 30 per cent

    22 January 2018 - including competition law reform, the ban on excessive payment surcharges and the new laws for unfair contract terms. “Many … breaches of the new excessive payment surcharges laws. The ACCC took court action against JJ Richards & Sons Pty Ltd …
  10. Deliver priority consumer law outcomes: Actions undertaken to achieve our purpose

    18 October 2018 - Code of Conduct, new unfair contract terms laws and compliance with excessive payment surcharge laws scam disruption other … the recent ACL review. Excessive payment surcharges ban In 2017–18 the ACCC continued priority work to enforce the ban on excessive payment surcharges on debit and credit cards. The ban applied to large businesses in Australian from 1 September 2016 …