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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Credit, debit & prepaid card surcharges

    30 October 2018 - Businesses are banned from charging excessive payment surcharges on credit, debit and prepaid card payments. The ACCC will investigate consumer complaints and take enforcement action where necessary. Payment surcharges Ban against excessive surcharges Included and excluded payment types Typical surcharge costs If businesses introduce other fees EFTPOS minimums Enforcing …
  3. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  4. Europcar to pay $350,000 penalty for excessive card payment surcharges

    14 August 2019 - for charging excessive credit and debit card payment surcharges in breach of the Competition and Consumer Act 2010. Eurpocar … had charged excessive surcharges on Visa and MasterCard debit cards. “Europcar imposed excessive surcharges … and sophisticated business, Europcar was well aware of its obligations to comply with the law prohibiting excessive surcharges
  5. Lloyds Auctioneers pays penalty for excessive payment surcharges

    17 October 2018 - issued three infringement notices for alleged breaches of the excessive payment surcharges law. From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased. The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those …
  6. Prices, surcharges & receipts

    23 June 2016 - a payment surcharge that is excessive. Make sure you keep a copy of your receipt or some other proof of purchase in case … Credit, debit & prepaid card surcharges A new ban stops businesses from charging payment surcharges on credit, debit … necessary. Prices, surcharges & receipts …
  7. ACCC takes action against Europcar for excessive card payment surcharges

    25 July 2018 - for allegedly charging excessive credit and debit card payment surcharges, in breach of the Competition and Consumer Act 2010 … above what it cost Europcar to accept those payments. The ACCC also alleges excessive payment surcharges were imposed … charged surcharges of up to 1.43 per cent, although the rates varied over time and by the type of card. The ACCC alleges …
  8. Correction: Cruisin Motorhomes pays penalty for excessive payment surcharges

    17 July 2018 - an infringement notice for an alleged breach of the excessive payment surcharge laws in the  Competition and Consumer Act 2010 … surcharge, despite the cost of processing the payment ranging from 0.41 to 1.48 per cent. The excess payment surcharge laws … of acceptance for MasterCard debit is 0.41 per cent, a business can only add a surcharge of 0.41 per cent for customers who pay …
  9. Red Balloon pays penalty for excessive payment surcharges

    17 November 2017 - infringement notices by the ACCC for alleged breaches of the new excessive payment surcharges laws in the Competition and Consumer … surcharges in respect of payments they made by MasterCard credit, Visa credit, Visa debit and MasterCard debit respectively. “Red Balloon was charging these customers more than allowed under the law prohibiting excessive payment surcharges on card …
  10. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …