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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Fines & penalties

    2 July 2020 - Consumer Law Penalties for Non Compliance Franchising and Horticulture Codes Payment surcharges More information Definitions … for individual and other entity). Payment surcharges If we believe that a business has charged a payment surcharge which … of consumers who have been charged an excessive surcharge, as well as seek injunctions and various non-punitive orders (including …
  4. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  5. Displaying prices

    24 September 2019 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored in. However, the menu must include …
  6. Rules for gift cards

    1 October 2019 - stolen or damaged are payment surcharges . The post-supply fees requirements do not apply to gift cards that are supplied …
  7. Cartels case studies & legal cases

    10 August 2020 - to investigate claims that many major airlines had colluded in the setting of their fuel and security surcharges. German carrier …
  8. Small business in 2018 webinar

    20 June 2018 - on excessive surcharging has been expanded to include small business. What does that mean for a small business owner? Mr Salisbury … for example, you get down and there’s the add-on, the extra to pay, there's a surcharge for paying with a card. Ms Morgan: All about the dreaded credit card surcharge. Mr Salisbury: Indeed, it is. And not just credit cards, some other cards too. So …
  9. Preparing your business for the 2016-2017 financial year

    22 June 2016 - in November, can I wait until then? Scott Pape:  Now, if you've ever used a credit or debit card and been hit with a surcharge, the Government has introduced new laws banning excessive surcharges and the ACCC has an important role to play. Michael, can you … September, large businesses this year will be required to actually make sure that if they're charging – putting a surcharge
  10. Levelling the Playing Field for Small Business

    16 August 2017 - as well, and a whole host of other areas as well. Credit cards, surcharging, pricing, advertising and marketing issues all come …