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  1. Payment surcharges

    6 February 2019 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Pricing & surcharging

    23 June 2016 - retailers must also display unit pricing on their shelf labels. Customer swiping card through EFTPOS machine Payment surcharges If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement …
  4. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  5. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  6. Cartels case studies & legal cases

    12 September 2017 - to investigate claims that many major airlines had colluded in the setting of their fuel and security surcharges. German carrier …
  7. Small business in 2018 webinar

    20 June 2018 - on excessive surcharging has been expanded to include small business. What does that mean for a small business owner? Mr Salisbury … for example, you get down and there’s the add-on, the extra to pay, there's a surcharge for paying with a card. Ms Morgan: All about the dreaded credit card surcharge. Mr Salisbury: Indeed, it is. And not just credit cards, some other cards too. So …
  8. Preparing your business for the 2016-2017 financial year

    22 June 2016 - in November, can I wait until then? Scott Pape:  Now, if you've ever used a credit or debit card and been hit with a surcharge, the Government has introduced new laws banning excessive surcharges and the ACCC has an important role to play. Michael, can you … September, large businesses this year will be required to actually make sure that if they're charging – putting a surcharge
  9. Levelling the Playing Field for Small Business

    16 August 2017 - as well, and a whole host of other areas as well. Credit cards, surcharging, pricing, advertising and marketing issues all come …