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  1. Credit, debit & prepaid card surcharges

    30 October 2018 - Businesses are banned from charging excessive payment surcharges on credit, debit and prepaid card payments. The ACCC will investigate consumer complaints and take enforcement action where necessary. Payment surcharges Ban against excessive surcharges Included and excluded payment types Typical surcharge costs If businesses introduce other fees EFTPOS minimums Enforcing …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  4. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …
  5. Deliver priority consumer law outcomes: Actions undertaken to achieve our purpose

    18 October 2018 - Code of Conduct, new unfair contract terms laws and compliance with excessive payment surcharge laws scam disruption other … the recent ACL review. Excessive payment surcharges ban In 2017–18 the ACCC continued priority work to enforce the ban on excessive payment surcharges on debit and credit cards. The ban applied to large businesses in Australian from 1 September 2016 …
  6. Price displays

    30 October 2018 - that charge a surcharge on certain days do not need to provide you a separate menu or price list or have a separate price column with the surcharge included. However, the menu must include the words “a surcharge of [percentage] applies on [the specified day …
  7. Stopping anti-competitive conduct: Actions undertaken to achieve our purpose

    18 October 2018 - of surcharges on air cargo services. PZ Cussons Australia Pty Ltd (appeal) Conduct commenced jurisdiction 20 February 2018 Full … of surcharges on air cargo services. Australian Egg Corporation Ltd (AECL) and others Conduct commenced concluded jurisdiction …
  8. Working with partners: Actions undertaken to achieve our purpose

    18 October 2018 - Surcharges) Act 2015 On 1 September 2017 the excessive payment surcharge ban was applied to all businesses across Australia … and prepaid), Visa (credit, debit and prepaid) and American Express cards issued by Australian banks. The excessive surcharging ban … or that use an Australian bank. The ban does not affect businesses that choose not to apply a surcharge to payments. The ACCC …
  9. Performance results and analysis

    18 October 2018 - or national franchisors ensuring compliance with new excessive payment surcharge laws ensuring better product safety outcomes … payment surcharges bans and unfair contract terms and identifying new opportunities to test new laws. In the event legislation …
  10. Support small business: Actions undertaken to achieve our purpose

    18 October 2018 - to enforce the ban on excessive payment surcharges on debit and credit cards. To support the priority, we: enforced provisions … business-to-business unfair contract terms excessive payment surcharges country of origin labelling the Joint Parliamentary Inquiry …