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  1. Credit, debit & prepaid card surcharges

    30 October 2018 - Businesses are banned from charging excessive payment surcharges on credit, debit and prepaid card payments. The ACCC will investigate consumer complaints and take enforcement action where necessary. Payment surcharges Ban against excessive surcharges Included and excluded payment types Typical surcharge costs If businesses introduce other fees EFTPOS minimums Enforcing …
  2. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Lloyds Auctioneers pays penalty for excessive payment surcharges

    17 October 2018 - issued three infringement notices for alleged breaches of the excessive payment surcharges law. From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased. The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those …
  5. ACCC takes action against Europcar for excessive card payment surcharges

    25 July 2018 - for allegedly charging excessive credit and debit card payment surcharges, in breach of the Competition and Consumer Act 2010 … above what it cost Europcar to accept those payments. The ACCC also alleges excessive payment surcharges were imposed … charged surcharges of up to 1.43 per cent, although the rates varied over time and by the type of card. The ACCC alleges …
  6. Correction: Cruisin Motorhomes pays penalty for excessive payment surcharges

    17 July 2018 - an infringement notice for an alleged breach of the excessive payment surcharge laws in the  Competition and Consumer Act 2010 … surcharge, despite the cost of processing the payment ranging from 0.41 to 1.48 per cent. The excess payment surcharge laws … of acceptance for MasterCard debit is 0.41 per cent, a business can only add a surcharge of 0.41 per cent for customers who pay …
  7. Payment surcharges – only charge what it costs you ( PDF 175.71 KB )

    24 January 2018 - A guide for business Payment surcharges – only charge what it costs you January 2018 www.accc.gov.au Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. From 1 September 2017, all businesses that impose payment surcharges on card transactions need to comply with the new law …
  8. Fitness First pays penalty for excessive surcharging

    26 September 2018 - notice for an alleged breach of the excessive payment surcharge provisions of the Competition and Consumer Act 2010. The ACCC … The ACCC alleged in the infringement notice that Fitness First charged an excessive payment surcharge by imposing a 50 cent … imposing flat fee surcharges if they wish, they must ensure the surcharge amount does not exceed their cost of acceptance …
  9. Displaying prices

    31 October 2018 - Component pricing Multiple pricing Misleading advertising Two-price comparison advertising Credit card surcharges Unit pricing … as prices for all the other aspects. Restaurants, cafes & bistros Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored …
  10. Fines & penalties

    25 October 2018 - Consumer Law Franchising and Horticulture Codes Carbon tax price reduction obligations Payment surcharges More information … surcharges If we believe that a business has charged a payment surcharge which is excessive, we can issue an infringement notice … surcharge, as well as seek injunctions and various non-punitive orders (including community service and probations orders …