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  1. Payment surcharges

    13 August 2021 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban Card surcharges
  2. Credit, debit & prepaid card surcharges

    13 August 2021 - Businesses are banned from charging excessive payment surcharges on credit, debit and prepaid card payments. The ACCC will investigate consumer complaints and take enforcement action where necessary. Payment surcharges Ban against excessive surcharges Included and excluded payment types Typical surcharge costs If businesses introduce other fees Applying a surcharge to all …
  3. Nine Entertainment pays penalties for alleged excessive payment surcharges

    2 July 2021 - issued them with 12 infringement notices for allegedly charging subscribers and advertisers excessive payment surcharges … and advertiser transactions processed by Nine in which a payment surcharge was applied involved an excessive payment surcharge. Nine applied payment surcharges to digital and home delivery subscription services as well as radio, publishing, TV and digital …
  4. Q&A: Payment surcharges

    31 October 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  5. Europcar to pay $350,000 penalty for excessive card payment surcharges

    14 August 2019 - for charging excessive credit and debit card payment surcharges in breach of the Competition and Consumer Act 2010. Eurpocar … had charged excessive surcharges on Visa and MasterCard debit cards. “Europcar imposed excessive surcharges … and sophisticated business, Europcar was well aware of its obligations to comply with the law prohibiting excessive surcharges
  6. Payment surcharges - only charge what it costs you

    24 January 2018 - Published: 24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  7. Prices, surcharges & receipts

    23 June 2016 - a payment surcharge that is excessive. Make sure you keep a copy of your receipt or some other proof of purchase in case … at cash register Credit, debit & prepaid card surcharges A new ban stops businesses from charging payment surcharges … action where necessary. Prices, surcharges & receipts …
  8. Lloyds Auctioneers pays penalty for excessive payment surcharges

    17 October 2018 - issued three infringement notices for alleged breaches of the excessive payment surcharges law. From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased. The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those …
  9. Correction: Cruisin Motorhomes pays penalty for excessive payment surcharges

    17 July 2018 - an infringement notice for an alleged breach of the excessive payment surcharge laws in the Competition and Consumer Act 2010 … surcharge, despite the cost of processing the payment ranging from 0.41 to 1.48 per cent. The excess payment surcharge laws … of acceptance for MasterCard debit is 0.41 per cent, a business can only add a surcharge of 0.41 per cent for customers who pay …
  10. Payment surcharges – only charge what it costs you ( PDF 175.71 KB )

    24 January 2018 - Format(s): 1193_Payment surcharges_FA_web03.pdf Payment surcharges – only charge what it costs you …