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  1. Credit, debit & prepaid card surcharges

    24 January 2018 - Businesses are banned from charging excessive payment surcharges on credit, debit and prepaid card payments. The ACCC will investigate consumer complaints and take enforcement action where necessary. Payment surcharges Ban against excessive surcharges Included and excluded payment types Typical surcharge costs If businesses introduce other fees EFTPOS minimums Enforcing …
  2. Payment surcharges

    21 November 2017 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. The ACCC will investigate complaints of excessive payment surcharging and take enforcement action where necessary. The ban Requirements for businesses Enforcing the ban More information …
  3. Payment surcharges - only charge what it costs you

    24 January 2018 - Published:  24 January 2018 PDF (175.71 KB) Listen to PDF Accessibility Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. Tags Audience Business Small business Topics Pricing Payment surcharges - only charge what it costs you …
  4. Lloyds Auctioneers pays penalty for excessive payment surcharges

    17 October 2018 - issued three infringement notices for alleged breaches of the excessive payment surcharges law. From September 2017 to March 2018, Lloyds charged customers a 2.25% surcharge when making credit or debit card payments online for auction items purchased. The ACCC considered these surcharges were excessive because they were higher than Lloyds’ cost of processing those …
  5. Q&A: Payment surcharges

    24 January 2018 - If a business chooses to impose a surcharge on its customers for making a payment using a credit, debit or prepaid card, the level of the surcharge must not be excessive. Our questions and answers provide detailed information about the ban. When does the ban start? What is a payment surcharge? Included and excluded payment types When will a payment …
  6. Prices, surcharges & receipts

    23 June 2016 - a payment surcharge that is excessive. Make sure you keep a copy of your receipt or some other proof of purchase in case … Credit, debit & prepaid card surcharges A new ban stops businesses from charging payment surcharges on credit, debit … necessary. Prices, surcharges & receipts …
  7. ACCC takes action against Europcar for excessive card payment surcharges

    25 July 2018 - for allegedly charging excessive credit and debit card payment surcharges, in breach of the Competition and Consumer Act 2010 … above what it cost Europcar to accept those payments. The ACCC also alleges excessive payment surcharges were imposed … charged surcharges of up to 1.43 per cent, although the rates varied over time and by the type of card. The ACCC alleges …
  8. Correction: Cruisin Motorhomes pays penalty for excessive payment surcharges

    17 July 2018 - an infringement notice for an alleged breach of the excessive payment surcharge laws in the  Competition and Consumer Act 2010 … surcharge, despite the cost of processing the payment ranging from 0.41 to 1.48 per cent. The excess payment surcharge laws … of acceptance for MasterCard debit is 0.41 per cent, a business can only add a surcharge of 0.41 per cent for customers who pay …
  9. Payment surcharges – only charge what it costs you ( PDF 175.71 KB )

    24 January 2018 - A guide for business Payment surcharges – only charge what it costs you January 2018 www.accc.gov.au Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge. From 1 September 2017, all businesses that impose payment surcharges on card transactions need to comply with the new law …
  10. Red Balloon pays penalty for excessive payment surcharges

    17 November 2017 - infringement notices by the ACCC for alleged breaches of the new excessive payment surcharges laws in the Competition and Consumer … surcharges in respect of payments they made by MasterCard credit, Visa credit, Visa debit and MasterCard debit respectively. “Red Balloon was charging these customers more than allowed under the law prohibiting excessive payment surcharges on card …