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  1. Consumers urged to look out for unexpected international transaction fees

    25 June 2020 - the overall impression that the transaction is processed here, when it is actually processed outside of Australia. Businesses …
  2. Suppliers of grocery products - your competition and consumer law rights

    11 December 2020 - to ask is whether the overall impression created by the conduct is false or inaccurate. It is also illegal for a business to make statements that are incorrect or likely to create a false impression. This includes: advertisements or statements …
  3. False or misleading statements

    1 November 2018 - is also illegal. When assessing whether conduct is likely to mislead or deceive, consider whether the overall impression … or services to customers, be sure to: give current and correct information use simple language check that the overall impression … that are incorrect or likely to create a false impression. This includes advertisements or statements in any media (print, radio …
  4. Qantas Airways Limited

    14 December 2018 - an overall impression that risked misleading consumers about the nature and potential application of their consumer guarantee …
  5. Virgin Australia Airlines Pty Ltd

    14 December 2018 - that Virgin Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature …
  6. False or misleading claims

    30 October 2018 - you or not. If the overall impression left by a business’s advertisement, promotion, quotation, statement or other … or misleading impression Examples of false or misleading claims False or misleading advertising If you think you have been misled More information Creating a false or misleading impression Businesses are not allowed to make statements that are incorrect …
  7. ACCC takes action against Aveling Homes over online review websites

    13 March 2017 - they were independent of Aveling Homes, and that the appearance, layout and features gave consumers the overall impression … The ACCC also alleges that the review websites were deliberately managed by Aveling Homes to ensure a favourable overall impression, by obscuring or removing unfavourable reviews. “We believe the potential for harm from the conduct alleged …
  8. Tiger Airways Australia Pty Limited

    14 December 2018 - that Tigerair Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature …
  9. Kleenheat pays $25,200 penalties over gas discount claims in WA

    3 January 2019 - that the overall impression created by the advertisements was that the discount would apply while the consumer remained a customer …
  10. Seafood producer re-names product after ACCC concerns

    18 September 2008 - cent squid. The ACCC was concerned that the overall impression created by the packaging was likely to mislead consumers … in packaging and/or with labelling that conveys an overall impression that the product consists mainly of, or includes … consumers might view both representations on packaging and the overall impression created by the branding and packaging …