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False or misleading claims
18 October 2021 - you or not. If the overall impression left by a business's advertisement, promotion, quotation, statement or other … or misleading impression Examples of false or misleading claims False or misleading advertising If you think you have been misled More information Creating a false or misleading impression Businesses are not allowed to make statements that are incorrect … -
False or misleading statements
1 November 2018 - is also illegal. When assessing whether conduct is likely to mislead or deceive, consider whether the overall impression … or services to customers, be sure to: give current and correct information use simple language check that the overall impression … that are incorrect or likely to create a false impression. This includes advertisements or statements in any media (print, radio … -
Consumers urged to look out for unexpected international transaction fees
25 June 2020 - the overall impression that the transaction is processed here, when it is actually processed outside of Australia. Businesses … -
Suppliers of grocery products - your competition and consumer law rights
11 December 2020 - to ask is whether the overall impression created by the conduct is false or inaccurate. It is also illegal for a business to make statements that are incorrect or likely to create a false impression. This includes: advertisements or statements … -
Qantas Airways Limited
14 December 2018 - an overall impression that risked misleading consumers about the nature and potential application of their consumer guarantee … -
ACCC takes action against Aveling Homes over online review websites
13 March 2017 - they were independent of Aveling Homes, and that the appearance, layout and features gave consumers the overall impression … The ACCC also alleges that the review websites were deliberately managed by Aveling Homes to ensure a favourable overall impression, by obscuring or removing unfavourable reviews. “We believe the potential for harm from the conduct alleged … -
Virgin Australia Airlines Pty Ltd
14 December 2018 - that Virgin Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature … -
Tiger Airways Australia Pty Limited
14 December 2018 - that Tigerair Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature … -
Kleenheat pays $25,200 penalties over gas discount claims in WA
3 January 2019 - that the overall impression created by the advertisements was that the discount would apply while the consumer remained a customer … -
Seafood producer re-names product after ACCC concerns
18 September 2008 - cent squid. The ACCC was concerned that the overall impression created by the packaging was likely to mislead consumers … in packaging and/or with labelling that conveys an overall impression that the product consists mainly of, or includes … consumers might view both representations on packaging and the overall impression created by the branding and packaging …