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  1. Suppliers of grocery products - your competition and consumer law rights

    11 December 2020 - to ask is whether the overall impression created by the conduct is false or inaccurate. It is also illegal for a business to make statements that are incorrect or likely to create a false impression. This includes: advertisements or statements …
  2. Consumers urged to look out for unexpected international transaction fees

    25 June 2020 - the overall impression that the transaction is processed here, when it is actually processed outside of Australia. Businesses …
  3. False or misleading statements

    1 November 2018 - is also illegal. When assessing whether conduct is likely to mislead or deceive, consider whether the overall impression … or services to customers, be sure to: give current and correct information use simple language check that the overall impression … that are incorrect or likely to create a false impression. This includes advertisements or statements in any media (print, radio …
  4. Country of origin claims

    14 September 2020 - complied with the Standard. However, if the package displays additional images or representations that create an overall misleading impression, the business could be at risk of breaching the ACL and penalties may apply. See: Fines & penalties …
  5. Qantas Airways Limited

    14 December 2018 - an overall impression that risked misleading consumers about the nature and potential application of their consumer guarantee …
  6. Virgin Australia Airlines Pty Ltd

    14 December 2018 - that Virgin Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature …
  7. Tiger Airways Australia Pty Limited

    14 December 2018 - that Tigerair Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature …
  8. False or misleading claims

    30 October 2018 - you or not. If the overall impression left by a business’s advertisement, promotion, quotation, statement or other … or misleading impression Examples of false or misleading claims False or misleading advertising If you think you have been misled More information Creating a false or misleading impression Businesses are not allowed to make statements that are incorrect …
  9. Kleenheat pays $25,200 penalties over gas discount claims in WA

    3 January 2019 - that the overall impression created by the advertisements was that the discount would apply while the consumer remained a customer …
  10. Medical professionals

    31 October 2018 - and not said, will not give patients the wrong overall impression. Misleading patients and unconscionable conduct Patients can …