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  1. Dodo and iPrimus to pay $2.5m for misleading NBN speed claims

    2 June 2021 - and Primus Telecommunications Services Pty Ltd (iPrimus) to pay $1 million in penalties for making misleading claims about their NBN broadband speeds. Dodo and iPrimus are both part of the Vocus Group. Dodo and iPrimus admitted that their ‘typical … to be imposed, Justice Murphy said that through their parent company Vocus, Dodo and iPrimus “chose not to adopt the methodology …
  2. Dodo and iPrimus in court for alleged misleading broadband speed claims

    23 June 2020 - Telecommunications Services Pty Ltd (iPrimus), both owned by Vocus Group (Vocus), alleging they made false or misleading claims about … and April 2019, Dodo and iPrimus made false or misleading claims on their websites about the speeds consumers could expect if they signed up to their NBN broadband services. “We believe many of Dodo and iPrimus’ NBN customers would have been unable …
  3. Stamped ACCC v Dodo and iPrimus Concise Statement dated 22 June 2020 ( PDF 2.72 MB )

    24 June 2020 - Format(s): Stamped ACCC v Dodo and iPrimus Concise Statement dated 22 June 2020.pdf Stamped ACCC v Dodo and iPrimus Concise Statement dated 22 June 2020 …
  4. Dodo, iPrimus and Commander to compensate over 5000 customers

    23 March 2018 - or exiting their plan with a refund and no exit fees. 3,384 Dodo customers, 1,912 iPrimus customers, and 565 Commander customers were unable to achieve the speeds they were paying for. Between 1 October 2015 and 30 June 2017, Dodo, iPrimus and Commander advertised a range of NBN speed plans. For example, iPrimus advertised its highest speed plan as “Download speed: Up …
  5. Primus Telecommunications Pty Limited

    22 March 2018 - Commission ( ACCC ) has accepted a court enforceable undertaking from Primus Telecommunications Pty Limited ( iPrimus … and 29(1)(g) of the Australian Consumer Law ( ACL ). iPrimus, among other services, is a supplier of NBN services to consumers. The relevant conduct iPrimus offered NBN services to consumers with FTTN and FTTB connections. iPrimus offered the following speed …
  6. M2 Commander Pty Ltd

    22 March 2018 - undertakings from each of Dodo Services Pty Ltd ( Dodo ) and Primus Telecommunications Pty Limited ( iPrimus ) on similar terms to the Commander undertaking. Dodo and iPrimus are also wholly owned by Vocus. Dodo’s undertaking is available at: https://www.accc.gov.au/public-registers/undertakings-registers/dodo-services-pty-ltd iPrimus’ undertaking is available at: https …
  7. Monitoring broadband performance

    6 December 2021 - features the following service providers: Aussie Broadband, Dodo and iPrimus, Exetel, iiNet, MyRepublic, Optus, Telstra, TPG …
  8. Dodo Services Pty Ltd

    22 March 2018 - each of M2 Commander Pty Ltd ( Commander ) and Primus Telecommunications Pty Limited ( iPrimus ) on similar terms to the Dodo undertaking. Commander and iPrimus are also wholly owned by Vocus. Commander’s undertaking is available at: https://www.accc.gov.au/public-registers/undertakings-registers/m2-commander-pty-ltd iPrimus’ undertaking is available at: https …
  9. NBN customers urged to check if they’re entitled to a refund

    23 January 2019 - 15 months. Telstra, Optus, TPG, iiNet, Internode, Dodo, iPrimus and Commander have each admitted that they likely made … TPG, iiNet, Internode, Dodo, iPrimus and Commander providing for remedies to be offered to consumers after these RSPs … NBN speed claims Dodo, iPrimus and Commander to compensate-over-5000-customers Hypothetical For the purpose …
  10. Media releases

    3 November 2017 - Care, CEO and former employee acquitted of criminal cartel offences 2 Jun 2021 Dodo and iPrimus to pay $2.5m for misleading …