NBN Co - Special Access Undertaking

Dispute resolution arrangements3 April 2014

The SAU sets out a number of provisions relating to dispute resolution between NBN Co and access seekers in respect of Standard Forms of Access Agreements. These provisions apply until 30 June 2019.

The SAU confers powers on the ACCC to approve a number of matters, including:

  • the nomination and appointment of resolution advisors and a pool of persons who may be selected as members of an arbitration panel (‘pool members’)
  • the setting of terms of appointment for resolution advisors, pool members and panel members
  • the termination and replacement of resolution advisors and pool members
  • guidelines to be applied by a panel when considering a dispute.