NBN Wholesale Market Indicators Report

September quarter 2020 report12 November 2020

The NBN Wholesale Market Indicators Report is prepared quarterly for the ACCC by NBN Co as part of the NBN Services in Operation Record Keeping Rules. The report provides an overview of the NBN wholesale market with a focus on residential broadband access services (Traffic Class 4 or TC4).

Key quarterly indicators

Total 1 services

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Total CVC2 capacity acquired

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Average CVC per user

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Number of ≥50Mbps services

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Wholesale access seeker market share

  • (1) TPG now includes Vodafone Hutchison Australia SIOs.
  • (2) RSPs classified in the Others category may also acquire NBN services from an aggregation provider in addition to wholesale services directly acquired from NBN Co. As such, the retail market share of the Others group will be higher.

Key statistics for residential broadband access services over time

You can interact with the charts below to show selected TC4 data for access seeker groups, download data rate, technology type, and geographic regions from the last nine reports. These include either actual services in operation (SIOs) or market shares as a percentage. Hovering over the charts will display the data and the relevant date.

Statistics sorted by data type

Migration from DSL to NBN services

Note: Total DSL SIOs are derived from the Telstra Customer Access Network Record Keeping Rules Quarterly Snapshots and Total TC4 AVCs are derived from the NBN Services in Operation Record Keeping Rules Market Indicator Reports.

Chart data

Data used in the charts are provided below.

Table i.   Number of services in operation by access seeker groups

Date Telstra TPG Group Optus Vocus Group Other
Sep 2018 2,237,082 974,311 609,602 386,551 280,749
Dec 2018 2,380,221 1,036,291 651,850 411,355 314,672
Mar 2019 2,558,537 1,121,490 736,886 431,205 353,401
Jun 2019 2,761,191 1,245,021 819,050 454,947 401,043
Sep 2019 2,974,411 1,358,580 937,984 465,874 449,709
Dec 2019 3,154,952 1,446,635 1,020,579 483,764 495,934
Mar 2020 3,358,480 1,549,563 1,081,481 497,823 569,517
Jun 2020 3,449,212 1,657,672 1,144,090 535,216 653,931
Sep 2020 3,579,203 1,908,573 1,209,263 563,628 566,864

Table ii.   Number of services in operation by download data rate

Date 12Mbps 25Mbps 50Mbps 100Mbps >100Mbps Wireless Plus
Sep 2018 1,213,057 1,042,325 1,838,291 394,026 596 0
Dec 2018 1,164,507 945,476 2,287,961 395,756 689 0
Mar 2019 997,938 1,166,660 2,624,151 411,971 799 0
Jun 2019 953,941 1,097,578 3,147,021 481,683 1,008 21
Sep 2019 1,005,244 1,119,492 3,532,116 523,095 1,296 5,315
Dec 2019 1,164,493 1,021,613 3,698,683 555,251 1,631 160,193
Mar 2020 1,157,945 1,115,568 4,009,238 605,878 2,237 165,998
Jun 2020 1,115,077 1,197,960 4,264,501 678,132 8,925 175,526
Sep 2020 1,089,877 1,290,632 4,498,523 749,059 15,105 184,335

Table iii.   Number of services in operation by technology type

Date FTTP FTTB FTTN FTTC HFC Wireless LT Satellite
Sep 2018 1,297,327 111,749 2,246,154 39,204 442,542 258,425 92,894
Dec 2018 1,323,876 118,410 2,396,021 76,360 516,317 269,020 94,385
Mar 2019 1,351,898 128,758 2,533,809 138,788 672,060 280,979 95,227
Jun 2019 1,372,540 140,447 2,648,564 228,325 905,965 289,603 95,808
Sep 2019 1,399,503 153,290 2,749,976 324,996 1,164,427 298,228 96,138
Dec 2019 1,422,645 165,652 2,808,757 407,834 1,396,682 304,317 95,977
Mar 2020 1,457,727 185,261 2,874,891 535,537 1,594,645 312,314 96,489
Jun 2020 1,495,441 201,253 2,944,059 679,077 1,698,797 324,910 96,584
Sep 2020 1,528,051 219,122 3,006,069 829,315 1,812,099 336,368 96,507

Table iv.   Number of services in operation by state or territory

Date NSW Vic Qld WA SA Tas ACT NT
Sep 2018 1,321,713 979,077 883,505 523,532 344,812 180,241 106,265 56,256
Dec 2018 1,400,232 1,057,565 942,420 575,131 370,067 184,293 113,761 56,535
Mar 2019 1,504,492 1,173,020 1,029,988 632,545 399,352 186,999 122,816 57,080
Jun 2019 1,645,502 1,316,540 1,123,435 690,965 428,957 188,559 134,262 57,224
Sep 2019 1,810,057 1,466,623 1,216,335 746,199 457,808 190,057 145,874 57,467
Dec 2019 1,953,443 1,602,482 1,289,409 780,592 481,010 190,942 150,747 57,262
Mar 2020 2,111,669 1,741,079 1,381,552 811,802 506,733 193,085 156,568 57,887
Jun 2020 2,252,681 1,851,791 1,453,710 836,596 532,780 196,210 160,804 58,965
Sep 2020 2,400,119 1,967,619 1,525,165 857,470 558,762 197,802 164,508 59,579

Table v.   Number of services in operation by POI classification

Date Regional Outer Metro Metro Interim POI
Sep 2018 2,380,701 435,529 1,569,078 10,093
Dec 2018 2,497,767 477,656 1,719,462 5,119
Mar 2019 2,617,854 517,252 1,971,186 0
Jun 2019 2,727,936 551,336 2,306,172 0
Sep 2019 2,829,064 584,872 2,676,484 0
Dec 2019 2,895,034 612,285 2,998,568 0
Mar 2020 2,981,359 639,259 3,339,757 0
Jun 2020 3,069,979 661,015 3,612,543 0
Sep 2020 3,153,844 679,659 3,897,521 0

Table vi.   Migration from DSL to NBN services over time

Date Total DSL SIOs Total TC4 AVCs
Mar 2015 5,474,517 396,782
Jun 2015 5,484,795 499,399
Sep 2015 5,488,879 634,629
Dec 2015 5,461,877 760,653
Mar 2016 5,397,965 941,235
Jun 2016 5,317,655 1,136,346
Sep 2016 5,158,941 1,388,664
Dec 2016 4,989,505 1,705,270
Mar 2017 4,752,885 2,071,123
Jun 2017 4,474,684 2,511,392
Sep 2017 4,140,927 3,038,483
Dec 2017 3,838,464 3,467,306
Mar 2018 3,571,648 3,813,994
Jun 2018 3,318,660 4,133,791
Sep 2018 3,028,471 4,488,295
Dec 2018 2,720,642 4,794,389
Mar 2019 2,486,816 5,201,519
Jun 2019 2,133,871 5,681,252
Sep 2019 1,785,325 6,186,558
Dec 2019 1,505,643 6,601,864
Mar 2020 1,232,801 7,056,864
Jun 2020 1,003,230 7,440,121
Sep 2020 767,351 7,827,531

Download latest report

You can download the full September 2020 report in Excel.

September 2020 Market Indicators report

See also: Previous reports

More information

Read the latest media release accompanying the current report. Other NBN wholesale market data and previous reports can be found on the NBN SIO RKR reports page.

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