Measuring Broadband Australia program

Project overview

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The Measuring Broadband Australia program provides Australian consumers with accurate and independent information about broadband performance to assist their purchasing decisions.

Our latest Performance report was released on 4 December 2020.

Previous performance reports are available at: Previous performance reports

An explanation of the data is available at: Broadband performance data explained

We have also released the third monthly Measuring Broadband Australia Key Indicators Report, which tracks NBN network performance from August to October 2020. The third monthly Measuring Broadband Australia Key Indicators Report includes for the first time proof of concept results for NBN fixed wireless services at the network level.

On 10 December 2020, the ACCC released the second report examining how well NBN fixed line broadband connections were supporting consumers' use of video streaming and video conferencing applications during September–October 2020.

Timeline

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Background 

On 7 April 2017, the Federal Government announced that it will fund a broadband performance monitoring program to provide Australian consumers with accurate and independent information about broadband speeds.

On 30 May 2017, the ACCC published a Request for Tender for testing services for the program on the AusTender website. Please refer to the AusTender website for further information.

We commenced seeking expressions of interest for program volunteers on 19 June 2017. Registrations are still open at Measuring Broadband Australia.

On 1 December 2017, the ACCC announced it had appointed SamKnows as our independent testing provider. We commenced our first round of testing in 2018 and published our first report in March 2018, which reported on four retail service providers (RSPs).

The Measuring Broadband Australia program has since grown to report on nine RSP groups and has made a strong contribution to competition and consumer outcomes in broadband markets.

On 6 August 2019, we published a Statement of Expectations on how service providers interact with the Measuring Broadband Australia program to provide further reassurance on the independence and veracity of program data as we add retail service providers’ efforts to recruit volunteers.

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