The Measuring Broadband Australia program provides Australian consumers with accurate and independent information about broadband performance to assist their purchasing decisions.
Our latest Performance report was released on 21 May 2020.
Previous performance reports are available at: Previous performance reports
An explanation of the data is available at: Broadband performance data explained
We have also released the first new monthly Measuring Broadband Australia Report, which tracks NBN network performance from February to April 2020.
On 31 July 2020, the ACCC released a report examining how well NBN fixed line broadband connections were supporting consumers' use of video streaming and video conferencing applications during May 2020.
Timeline
| Stages | Date |
|---|---|
| Consultation paper | 13 August 2013 |
| Position paper | 4 June 2014 |
| Pilot program | 11 September 2015 |
| Program announcement | 7 April 2017 |
| Notice of intention to tender | 22 May 2017 |
| Request for Tender published on AusTender | 30 May 2017 |
| Call for volunteers | 19 June 2017 |
| Testing provider appointed | 1 December 2017 |
| Statement of Expectations | 6 August 2019 |
| Previous performance reports | 12 February 2020 |
| Media releases | 21 May 2020 |
| Latest performance report | 21 May 2020 |
| Monthly key indicators report | 21 May 2020 |
| Critical services report | 8 July 2020 |
Background
On 7 April 2017, the Federal Government announced that it will fund a broadband performance monitoring program to provide Australian consumers with accurate and independent information about broadband speeds.
On 30 May 2017, the ACCC published a Request for Tender for testing services for the program on the AusTender website. Please refer to the AusTender website for further information.
We commenced seeking expressions of interest for program volunteers on 19 June 2017. Registrations are still open at Measuring Broadband Australia.
On 1 December 2017, the ACCC announced it had appointed SamKnows as our independent testing provider. We commenced our first round of testing in 2018 and published our first report in March 2018, which reported on four retail service providers (RSPs).
The Measuring Broadband Australia program has since grown to report on nine RSP groups and has made a strong contribution to competition and consumer outcomes in broadband markets.
On 6 August 2019, we published a Statement of Expectations on how service providers interact with the Measuring Broadband Australia program to provide further reassurance on the independence and veracity of program data as we add retail service providers’ efforts to recruit volunteers.