On 16 December 2021 , the ACCC made the Broadband performance monitoring and reporting record keeping and reporting rules (RKR). The RKR requires NBN Co to report on certain information about the Carriage Services provided to residential customers who have volunteered to be active participants in the ACCC’s Measuring Broadband Australia (MBA) program
NBN Co will provide results on a quarterly basis.
The information provided by NBN Co to the ACCC under the RKR will not be published by the ACCC, as personal information about program volunteers will be kept confidential.
In March 2018, the ACCC made minor amendments to the RKR to simplify its operation and update the report format.
On 29 April 2020, the ACCC varied the RKR to collect more detailed data for the program.
In December 2021, the ACCC extended and made minor amendments to the RKR including to rename the RKR to the Measuring Broadband Australia program record keeping and reporting rules (MBA RKR). This change was made to reflect how the program is referred to by the ACCC in public materials. Previously, the RKR was referred to as the Broadband Performance Monitoring and Reporting Record Keeping and Reporting Rules (BPMR RKR).