During the declaration inquiry, the ACCC heard concerns from regional Australians about the inadequacy of their mobile services. As a result, we explored in the inquiry’s draft decision whether there is scope to:
- increase the transparency of network quality and coverage information so consumers can make informed decisions
- reduce the costs of deploying and improving mobile networks
- ensure that competition issues are taken into account to the radiocommunications regulatory regime.
We received a significant number of submissions on these issues which can be found at Draft decision.
The Measures to address regional mobile issues paper proposes a number of measures to improve outcomes for regional mobile users.
The ACCC will act on those issues and actions proposed in this paper, and actively encourages industry and governments to do the same.
Regular updates on progress on these measures will be provided on this page.