Telstra's Migration Plan

Variation approved26 October 2018

The ACCC has approved Telstra’s variation to the Migration Plan after determining that it complied with the Migration Plan Principles.

The ACCC’s assessment of the variation to the Migration Plan was limited to determining whether or not the Migration Plan, as varied, complies with the Migration Plan Principles issued by the Australian Government in 2015.

The varied Migration Plan includes amendments to:

  • change migration arrangements for Special Services and Special Services Inputs (i.e. business services) that delay the commencement of any disconnection activity until at least 29 January 2019 and provide an In-Train Order process to users that have placed an NBN order
  • amend Telstra's obligations relating to Hybrid Fibre Coaxial Services, together with a number of other proposed changes to the Migration Plan relating to fire alarm and lift phone services and ITO arrangements, which Telstra has previously received regulatory forbearance from the ACCC.