Telstra's Migration Plan

Required Measure 5(E)10 April 2017

On 17 February 2017, Telstra provided the ACCC with a proposed Required Measure 5(E) that details the managed disconnection process Telstra will use for the direct Special Services and Special Service Inputs covered by NBN Co’s White Paper 3 – namely Telstra’s wholesale domestic tail transmission capacity service.

Telstra has advised the ACCC that it did not receive any concerns or comments from wholesale customers. Telstra also advised that NBN Co suggested minor drafting changes which have all been accepted.

Special Services (and Special Service Inputs) are generally business services delivered over Telstra’s copper network for which a replacement product was not initially available over the National Broadband Network (NBN). For this reason, Special Services are disconnected during the course of the NBN rollout on a different timetable to the ‘region by region’ disconnection process used for standard voice and broadband services. An extended timeframe for disconnection has been provided for Special Services in order to allow time for replacement product functionality to be developed.

The ACCC is not required to approve the Required Measure but may object to it if it does not comply with the Migration Plan Principles. The ACCC considers that the Required Measure is consistent with the Migration Plan Principles and does not object to it.

Telstra intends to publish Required Measure 5(E) on 8 May 2017. Once published, these Required Measures will form part of the Migration Plan.

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