Telstra's Migration Plan

Regulatory forbearance for disconnections of HFC services and non-serviceable premises7 June 2018

On 8 May Telstra requested regulatory forbearance from managed disconnection obligations for premises in HFC regions (with disconnection dates between February and May 2018) and existing disconnection requirements for some premises that remain NBN non-serviceable.

Telstra’s proposal means that the disconnection of all ordinary copper services and HFC services at affected premises will be deferred. Standard disconnection arrangements will apply for scheduled disconnections in HFC regions after June 2018. Telstra’s proposal also provides additional time to make premises serviceable prior to the commencement of managed disconnections.

On 30 May 2018 the ACCC agreed to Telstra’s requests on the condition that Telstra submits a formal variation to the Migration Plan as soon as practical. The ACCC will consider the variation in accordance with the Migration Plan principles and consult publicly when Telstra submits the proposed variation.

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