Broadband 'speed' claims - information papers

Guidance review21 November 2018

The ACCC has published its Report on effectiveness of broadband speed claims guidance and consultation on further enhancement which assesses the effectiveness of the guidance and seeks input on updating it.

Section 3 of the Report outlines recent market developments and proposed enhancements to the guidance and contains questions for consultation. Annexure A of the Report contains a number of proposed enhancements to reflect developments contained in Section 3, including extending aspects of the guidance to services provided over fixed wireless networks.

The ACCC received 12 submissions in response to our questions for consultation. Submissions closed on 19 December 2018.

The Report as well as the submissions received can be viewed below.