Publications

We publish a range of brochures, fact sheets, reports, consultation papers, research findings and other publications for consumers, businesses, regulated industries and other stakeholders.

 

 

As part of the 2016 Fraud Week campaign, the ACCC has produced a magnetic card to help consumers avoid scams.
16 May 2016
The Product safety guide covers the new national product safety regime.
22 Apr 2016
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
22 Apr 2016
This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
22 Apr 2016
A guide for businesses and legal practitioners.
22 Apr 2016
Covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
22 Apr 2016

The ACCC Inquiry into the competitiveness of wholesale gas prices in eastern and southern Australia released its report on 22 April 2016.

The report makes a number of recommendations that the COAG Energy Council and state and territory governments can consider to alleviate gas market issues, particularly for industrial customers. These include:

22 Apr 2016
The ACCC has a role under the Australian Postal Corporation Act 1989 (APCA) to assess whether Australia Post is cross-subsidising its non-reserved services with revenues from its reserved services.
1 Apr 2016
The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws.
23 Feb 2016
These guidelines are intended to help dating websites and their users respond to scams.
11 Feb 2016