Publications

We publish a range of brochures, fact sheets, reports, consultation papers, research findings and other publications for consumers, businesses, regulated industries and other stakeholders.

 

 

The Part IIIA access undertaking guidelines provide information on submitting, varying or withdrawing an access undertaking pursuant to Part IIIA of the Competition and Consumer Act 2010.

 

 

11 Aug 2016
A guideline to the declaration provisions for telecommunications services under Part XIC of the Competition and Consumer Act 2010.
11 Aug 2016
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
2 Aug 2016
A guide to assist small businesses and farmers understand the Agriculture Unit's work and laws the ACCC administers relevant to agriculture.
29 Jul 2016
A guide to assist small businesses and farmers understand the role of the ACCC Agriculture Unit.
29 Jul 2016

When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.

11 Jul 2016
This fact sheet explains your consumer rights and the steps you can take to resolve problems.
11 Jul 2016
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
11 Jul 2016
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
11 Jul 2016
A guide to assist small businesses and farmers understand the potential benefits of collective bargaining and the ACCC approval process.
8 Jul 2016