The franchisor compliance manual

Additional sources of information


Small business helpline: 1300 302 021

Website: Franchising Code of Conduct

Email updates: To receive updates from the ACCC’s Franchising Information Network, email your contact details to

Publications: Visit ACCC publications to access more ACCC publications including a copy of the ACCC’s franchisee manual.

Griffith University

Website: Griffith University online pre-entry franchise education program

Australian Small Business and Family Enterprise Ombudsman

Telephone: 1300 650 460

Website: Australian Small Business and Family Enterprise Ombudsman franchising information

For other business information go to

Small Business Commissioners
Australian Small Business Commissioner
New South Wales Small Business Commissioner
South Australian Small Business Commissioner
Victorian Small Business Commissioner
Western Australian Small Business Development Corporation