Consumer guarantees - Repair Replace Refund postcard

If it’s not right, use your rights

This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.

The design on the front is the winning entry to the ACCC’s Consumer Guarantees Awareness Campaign postcard design competition for secondary students held in 2012 – Julie Vu of Liverpool Girls High.

The information on the back is a summary of the consumer guarantees provisions, designed as a ready-reckoner for students.