In an endeavour to provide Indigenous consumers with information on their consumer rights, the Be Smart - Buy Smart booklet provides helpful tips and information about shopping rights and responsibilities under Australian Consumer Law.
It is part of a joint consumer awareness initiative by all state and territory consumer protection agencies in Australia, with support from the National Indigenous Consumer Strategy Reference Group.
A report to the Minister for Broadband, Communications and the Digital Economy on the adequacy of Telstra's compliance with the price control arrangements for the 2012-13 financial year.
This guide provides information on the Australian Consumer Law for travel and accommodation businesses. It covers key aspects of the law such as refunds and cancellations.
This guide provides information on the Australian Consumer Law for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds.
This guide provides information on the Australian Consumer Law for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs.