The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements under the Australian Consumer Law.
This guide sets out your obligations under the Australian Consumer Law and provides suggestions and further information on how to avoid breaching any of your obligations.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.
Some of the common environmental claims that are made, possible breaches of the Australian Consumer Law (ACL), by businesses making environmental claims and the role of the ACCC regarding breaches of the Act.
