The ACCC preliminary report into the electricity market highlights significant concerns about the operation of the National Electricity Market, which is leading to serious problems with affordability for consumers and businesses.
This report outlines breaches of the SSU for the period 1 July 2015 until 30 June 2016. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.
This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.