This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.
When you buy goods or services in Australia you have consumer rights under the Australian Consumer Law. You have the same rights when you buy home care goods or services, or receive them through a government-funded Home Care Package.
