This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
This report provides an update on key competition and consumer developments and trends in private health insurance between 1 July 2019 and 30 June 2020. It focuses on insurer responses to the COVID-19 pandemic, but also provides an update on ACCC enforcement action and other developments relating to the health sector.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2018 and 30 June 2019, including ACCC enforcement and other actions relating to the health sector.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2017 and 30 June 2018.