Browse publications

Consumer guarantees - a guide for consumers

In this booklet you will find answers to some of the questions most commonly asked by consumers.
1 April 2021

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.
1 April 2021

Dealing with debt collectors: your rights & responsibilities

This consumer brochure will help people who are currently dealing with debt problems, or being contacted by debt collectors.
16 December 2020

Consumers with disability - where to go for advice or complaints

This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.
12 April 2019

Country of origin claims and the Australian Consumer Law

This guide is designed to help businesses understand when they can safely make country of origin claims about their products.

22 March 2019

Vehicle jacks: supplier guide

This guide provides a summary of the legal requirements for supply of vehicle jacks.
19 October 2018

Care labelling for clothing and textile products: supplier guide

Provides an overview of the mandatory requirements for the care labelling of clothing and textile products for suppliers.
19 October 2018

Bunk beds: supplier guide

This guide provides a summary of the requirements for the supply of bunk beds.
19 October 2018

Baby walkers: supplier guide

This guide provides a summary of the requirements for the supply of baby walkers, also known as infant walkers.

19 October 2018

A guide to testing: product safety

A guide to assist designers, manufacturers, importers, wholesalers, retailers and hire companies understand, organise and use product safety testing and test reports for consumer products.
19 October 2018