This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
Pursuant to sections 60CA(5) and 60FD(11) of the Competition and Consumer Act 2010, the ACCC is required to report to Parliament on penalties payable by entities that contravened the prohibition against price exploitation and failed to pass through all of their cost savings attributable to the carbon tax repeal, and compliance by all entities with the requirement to provide carbon tax removal substantiation statements.