Sort by DateRelevance Telstra's compliance with the price control arrangements 2012-13 A report to the Minister for Broadband, Communications and the Digital Economy on the adequacy of Telstra's compliance with the price control arrangements for the 2012-13 financial year. 9 December 2013 Online reviews - a guide for business & review platforms This guide has been designed to help you ensure the integrity of reviews on your site, or about your business. 3 December 2013 FairStore: a best practice guide for stores serving remote and Indigenous communities A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. 11 November 2013 Regulatory Observer - issue 49 In this issue: Ireland's regulators recommend law reform International regulatory round-up Australian regulatory round-up 23 May 2013 What can I do if I have a complaint: electricity or gas service If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it. 16 May 2013