Sort by DateRelevance Online reviews - a guide for business & review platforms This guide has been designed to help you ensure the integrity of reviews on your site, or about your business. 3 December 2013 FairStore: a best practice guide for stores serving remote and Indigenous communities A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. 11 November 2013 How to conduct a successful recall A factsheet explaining how to conduct a successful product recall to ensure the message reaches all affected people. 20 February 2013