Browse publications

NBN points of interconnection

A review of policies and procedures relating to the identification of listed points of interconnection to the NBN.
13 December 2013

How competition in supplying landline telephone services benefits you

This factsheet is part of a series explaining how our regulation of the telecommunications industry works.
15 July 2013

How the ACCC ensures that you can make calls to people on all telephone networks

What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks
15 July 2013

How the ACCC rules for wholesale broadband services benefit you

The ACCC promotes competition among internet service providers by setting rules for how Telstra supplies wholesale broadband services.
28 June 2013

What can I do if I have a complaint: electricity or gas service

If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it.
16 May 2013

Telstra's structural separation undertaking 2011-12

This is the ACCC’s first report on Telstra’s compliance with its SSU and migration plan which were accepted by the ACCC on 27 February 2012 and commenced on 6 and 7 March 2012 respectively.
19 April 2013

ACCC telecommunications report 2011-12

This publication contains two reports: Telecommunications competitive safeguards, and Changes in the prices paid for telecommunications services in Australia.
26 February 2013

Regulatory Observer - issue 46

In this issue:

  • Bundeskartellamt protects competition in rail, water, energy and telecommunications in 2012
  • International regulatory round-up
  • Australian regulatory round-up
17 January 2013

Shopping around and changing your electricity or gas offer

Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions.
8 January 2013

About energy bills

This factsheet explains some of the key drivers for increases in energy prices in Australia.
8 January 2013