Sort by DateRelevance Managing energy services at home This publication contains a range of information to help energy customers and consumer caseworkers in their dealings with energy retailers. 16 July 2013 How competition in supplying landline telephone services benefits you This factsheet is part of a series explaining how our regulation of the telecommunications industry works. 15 July 2013 How the ACCC ensures that you can make calls to people on all telephone networks What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks 15 July 2013 What can I do if I have a complaint: electricity or gas service If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it. 16 May 2013 Regulatory Observer - issue 46 In this issue: Bundeskartellamt protects competition in rail, water, energy and telecommunications in 2012 International regulatory round-up Australian regulatory round-up 17 January 2013 Energy - What can I do if I have a complaint about my energy? If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it. 8 January 2013 Shopping around and changing your electricity or gas offer Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions. 8 January 2013 Energy marketing - what are your rights? By law, energy retailers must comply with a number of specific rules when they market their offers to you. 8 January 2013 Are you having trouble paying your energy bill? Energy retailers are required by law to help customers who have told them they are experiencing payment difficulties or hardship. 8 January 2013 About energy bills This factsheet explains some of the key drivers for increases in energy prices in Australia. 8 January 2013 1 2 next › last »
