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Shopping around and changing your electricity or gas offer

Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions.
8 January 2013

About energy bills

This factsheet explains some of the key drivers for increases in energy prices in Australia.
8 January 2013

Regulatory Observer - issue 44

In this issue:

  • Ireland's competition authority investigates competitiveness of ports
  • International regulatory round-up
  • Australian regulatory round-up
15 November 2012

Mobile premium services: meeting the challenges

Consumers were reporting unexpectedly high phone bills, some in the thousands of dollars, related in the main to premium rate subscription services.
18 September 2012

Door to door - do not knock sign

The ACCC has produced this sticker to help you avoid unwanted door to door selling.
17 August 2012

Door to door sales - a guide for consumers

When you buy goods and services from a door to door sales agent, you have rights under law.
17 August 2012

Consumer's guide to door to door sales brochure

You have legal rights when dealing with sales agents at your door. If what’s on offer is valued at over $100 (or the value can’t be determined when the offer is made), the agent must follow rules.
17 August 2012

Debt collection practices in Australia

This report summarises the major issues identified during information-gathering activities undertaken by both the Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) in 2008.
13 May 2009

Declaration of an analogue subscription television broadcast carriage service

A report on an inquiry into the declaration of an analogue-specific subscription television broadcast carriage service under Part XIC of the Trade Practices Act.
31 October 1999

Declaration of a technology-neutral subscription television carriage service

A report on an inquiry into the declaration of a technology-neutral subscription television carriage service under Part XIC of the Trade Practices Act.
31 October 1999