The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws.
If something goes wrong with your new car, you may be entitled to a remedy under the consumer guarantees as well as the manufacturer's warranty or any extended warranty you might have.Â
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
This report examines the debt collection industry in Australia. It aims to provide greater understanding of the industry and to identify structural issues or operational practices that may lead to problematic behaviours within the sector.
The formal definition of cross-subsidy that has developed in the economic literature comprises two tests that compare a service’s revenues to different cost concepts.
