The Australian Competition and Consumer Commission (ACCC) is required to report annually on competition in the Australian telecommunications sector and price changes for telecommunications services in Australia.
The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws.
This report outlines breaches of the SSU for the period 1 July 2019 to 30 June 2020. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.
The Australian Competition and Consumer Commission (ACCC) is required to report annually on competition in the Australian telecommunications sector and price changes for telecommunications services in Australia.
On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
This report outlines breaches of the SSU for the period 1 July 2018 to 30 June 2019. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.
