Sort by DateRelevance Online reviews - a guide for business & review platforms This guide has been designed to help you ensure the integrity of reviews on your site, or about your business. 3 December 2013 How competition in supplying landline telephone services benefits you This factsheet is part of a series explaining how our regulation of the telecommunications industry works. 15 July 2013 How the ACCC ensures that you can make calls to people on all telephone networks What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks 15 July 2013 Assessing cross-subsidy in Australia Post 2011-12 Presents the results of the ACCC’s cross-subsidy analysis based on Australia Post’s regulatory accounts for the 2011–12 financial year. 22 April 2013 Consumer guarantees - Repair Replace Refund postcard This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law. 26 March 2013 Unfair contract terms in consumer contracts This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results. 14 March 2013 Regulatory Observer - issue 46 In this issue: Bundeskartellamt protects competition in rail, water, energy and telecommunications in 2012 International regulatory round-up Australian regulatory round-up 17 January 2013