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Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.
1 April 2021

Dealing with debt collectors: your rights & responsibilities

This consumer brochure will help people who are currently dealing with debt problems, or being contacted by debt collectors.
16 December 2020

Just bought a new car?

If something goes wrong with your new car, you may be entitled to a remedy under the consumer guarantees as well as the manufacturer's warranty or any extended warranty you might have. 
3 September 2018

Report on the Cairns petrol market

The fourth market study report under the petrol monitoring arrangements announced by the then Minister for Small Business, the Hon. Bruce Billson MP, in December 2014.

29 May 2017

Monitoring of the Australian petroleum industry 2014 - Report

Monitoring of the Australian petroleum industry 2014—Report of the ACCC into the prices, costs and profits of unleaded petrol in Australia
3 December 2014

How competition in supplying landline telephone services benefits you

This factsheet is part of a series explaining how our regulation of the telecommunications industry works.
15 July 2013

How the ACCC ensures that you can make calls to people on all telephone networks

What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks
15 July 2013

Unfair contract terms in consumer contracts

This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results.
14 March 2013

Fuel facts: international prices drive Australia's fuel prices

How international prices affect Australian fuel prices.
10 May 2012

Fuel facts: what drives fuel prices in regional Australia?

Why fuel prices differ in between the city and the country and between country towns.
7 April 2012