Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance, 1 July 2014 to 30 June 2015.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
