A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
This report examines the debt collection industry in Australia. It aims to provide greater understanding of the industry and to identify structural issues or operational practices that may lead to problematic behaviours within the sector.
To assist you understand your rights and obligations under the Competition and Consumer Act 2010, so that you can make sure your business complies with the law.
This report summarises the major issues identified during information-gathering activities undertaken by both the Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) in 2008.
