When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
You have legal rights when dealing with sales agents at your door. If what’s on offer is valued at over $100 (or the value can’t be determined when the offer is made), the agent must follow rules.
