The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws.
This publication is designed to help small businesses understand their key rights and responsibilities under the Competition and Consumer Act 2010 and the Australian Consumer Law.
This guide provides background information and general guidance to businesses and their advisors on our approach to issuing infringement notices under the Competition and Consumer Act.